Update June 12, 2023

PRIVACY AND DATA PROTECTION POLICY

Welcome to Proline Tattoo!

This PROLINE TATTOO Data Protection Policy will apply to browsing our website, www.prolinetattoo.com , as well as to the purchase of our products through it.


What presence does Proline Tattoo have on social networks?

PROLINE TATTOO has the following profiles on the main Internet social networks (Facebook, Instagram, Youtube and Tiktok). PROLINE TATTOO is recognized as responsible for the treatment of the data of its users, followers, or people who make comments through them. Likewise, PROLINE TATTOO exonerates itself from any type of responsibility derived from comments from users and followers on its social networks. PROLINE TATTOO may use the profiles described above to inform its users of topics that it considers of interest to them.


What personal data do we collect about you?

The personal data that we can collect are the following: Identification data. Name and surname, postal and electronic address, and telephone. Payment information. Payments for our products are managed through the platform of the entity Adyen BV, PayPal, Bizum, Checkout and Aplazame (secure payment gateways), so PROLINE TATTOO does not collect any personal data of this nature. Personal data: gender , age, etc Profile Data: username and password, purchases or orders made, preferences, feedback and survey responses, as well as any other profile data we may add (such as using analytics or profiling).

Information about your visits to the website www.prolinetattoo.com IP address of your device, date and time of access. For more information about this treatment, see our Cookies Policy. Any data that you voluntarily send us to our email address info@prolinetattoo.com or transmit to us through chat or other communication channels. Any information that you voluntarily share publicly on PROLINE TATTOO's social networks. Said information will be subject to the privacy policy of the social network in which you share it, so we recommend that you review the privacy settings of your profile.

Marketing and communication data: data about your preferences when receiving direct marketing from us or from third parties, as well as your communication preferences. We also collect, use and share aggregated statistical or demographic data, regardless of its purpose. Aggregated data may be extracted from your personal data, although it is not legally considered personal data, as it does not directly or indirectly reveal your identity. For example, we may aggregate your usage data to calculate the percentage of users who access a certain web feature. In order to improve the service and content we offer, the PROLINE TATTOO website uses the web analysis service
Google Analytics.

However, if we combine or link aggregated data with your personal data in a way that is directly or indirectly identifiable, we will treat the combined data as personal data, as set out in this Privacy Policy.


Do we process data of minors?

The sale of our products is not directed to minors. However, those under 16 years of age who wish to register on our website and/or purchase our products must have the authorization of the parent/guardian or legal representative. Likewise, in the event that you share images in which minors under 16 years of age appear on our social networks, you must ensure that you previously have the authorization of the father/mother/guardian or legal representative of the minor. PROLINE TATTOO reserves the right to request at any time the accreditation of said authorization.


Why do we process your personal data?

PROLINE TATTOO processes your personal data for the following purposes: Provide you with the information you request about our products. Guarantee the correct processing of your order. For example, when you make a purchase with us through our website. When you register as a user through our website. Manage the subscription to our newsletter and the sending of commercial communications, which include communications by call, SMS, WhatsApp and email.

Management of the subscription to the loyalty program. Manage your participation in sweepstakes, promotions and/or surveys. We use your identification, technical and contact, tracking, usage and profile data to create a picture of what we think you may want or need, or what may be of interest to you. This use allows us to decide which products, services and offers may be relevant to you in order to tell you about them. This process is called "direct marketing." When we have to comply with any legal or regulatory obligation.
For example, the retention of sales records to comply with
with our tax obligations.

We always try to make it very clear on our website what we do and what communications we will send you, both when you decide to sign up for our newsletter, or how to participate in a promotion or survey. Of course, you have the right to change your mind whenever you want and unsubscribe from these services. The easiest way to unsubscribe and revoke your consent unilaterally at any time is by sending an email to dpo@prolinetattoo.com or clicking the unsubscribe link that you will find at the end of each communication.


What is the legitimacy for the processing of your personal data?

We only use your personal data when permitted by law. Keep in mind that, depending on the specific purpose for which we use your personal data, its treatment may serve more than one legal basis. Typically this will happen in the following circumstances:

  • Execution of a contract: for the management of your purchases through our website.
  • Consent: We need this basis of legitimation for the following purposes:
  • Manage the subscription to our newsletter and the sending of
    commercial communications, which include communications by call,
    sms, whatsapp and email.
  • Manage your participation in sweepstakes, promotions and/or surveys.
  • Acceptance of cookies for direct marketing actions and/or profiling.
  • Carry out the test for personalization of services/products.
  • Preparation of commercial profiles from harmonized personal data.
  • Compliance with the legal obligations of PROLINE TATTOO.
  • Fraud investigation.
  • The legitimate interest of PROLINE TATTOO in improving our products and
    attention to our customers, or manage their queries.

If you need more information on this point, do not hesitate to contact us.


Who has access to your personal data?

Your personal data will only be communicated to those persons or entities that need access to them in order to manage orders for our products or
services.

Hosting provider: Amazon Web Services. For more information on how this provider treats its services, please consult its privacy policy at the following link: https://aws.amazon.com/es/compliance/data-privacy/ .

Payment providers: Postpone me. For more information, please consult their privacy policy at: https://aplazame.com/legal/privacy-policy . In accordance with the provisions of Regulation (EU) 2016/679 of April 27, 2016 regarding the protection of natural persons with regard to the processing of personal data and the free circulation of these data and by which it is repealed Directive 95/46/CE (“GDPR”) you are informed that, in the event that you select the Aplazame deferred payment service, your name, surname, DNI or NIE, email address, billing and delivery address and product that you want to acquire and its price will be transferred to APLAZAME, SL (hereinafter “APLAZAME”), with address in Madrid (28020), Calle Tiziano, 5, NIF B-87.074.977, with the purpose that APLAZAME can process the financing request and, where appropriate, analyze, evaluate and manage the credits that you as a user request, in accordance with its data protection policy that can be found at https://aplazame.com/legal/privacy-policy/ . At any time, you may exercise the rights of access, rectification, deletion, opposition, portability and limitation of the data that corresponds to you as a user, by sending a communication to arco@aplazame.com

Chat applications. In our direct interactions with our clients or users, we use two applications. In this sense, for more information about them, and to know how they treat personal data, please consult both privacy policies.
at: Zendesk . https://www.zendesk.es/company/agreements-and-terms/privacy-policy// . Oct8ne . https://oct8ne.com/privacy-policy Software for sending commercial communications: Klaviyo. For more information about this software, and
To find out how it treats personal data, please consult your
privacy policy at https://www.klaviyo.com/legal .

We require all third parties with whom we collaborate to respect the security of your personal data and treat them in accordance with the provisions of current legislation. We also do not allow third-party service providers to use your personal data for their benefit, and we ensure that they only process it for the specified purposes and in accordance with our instructions.


International data transfers

Whenever we transfer your personal data outside of the European Economic Area, we will comply with applicable data protection legislation. These are some of the mechanisms that we may use when making an international transfer: The transfer of your personal data is made to a country that the European Commission officially considers to guarantee an adequate level of protection for personal data.

We reserve the right to use specific contracts approved by the European Commission that give personal data the same protection they enjoy in Europe (so-called EU standard clauses).


How long do we keep your data?

Your personal data will be kept for as long as necessary to fulfill the purposes for which they were collected. After said time, PROLINE TATTOO will proceed to delete them from its systems, without prejudice to the possibility of keeping them, limiting their treatment to the exercise and defense of claims, in the terms provided by the applicable legislation.

What security measures do we apply to the processing of your data?

PROLINE TATTOO applies security measures to guarantee the confidentiality, availability and resilience of personal data processing systems. Likewise, we carry out verification and evaluation processes of the technical and organizational measures implemented, in order to guarantee the security of personal data at all times.

What are your rights?

You may exercise the rights listed below by sending an email to the following address: dpo@prolinetattoo.com Request, at any time, that PROLINE TATTOO confirm if it is processing your personal data or not. Access your personal data, request the rectification of those that are inaccurate or, where appropriate, request their deletion when, among other causes, they are no longer necessary for the purposes for which they were collected. In certain cases, request the limitation of the processing of your data. In this case, we will only keep your data for the exercise or defense of claims. In certain circumstances, oppose the processing of your data. Request the portability of your data. Revoke the consent that, where appropriate, you have granted for the processing of your data by PROLINE TATTOO. Submit a claim to the competent data protection control authority.

Who is responsible for the processing of your personal data?

Person in charge: SEONE GROUP, SL NIF: B-25794199 Address: C/Asturias 2 Bj (Lleida) 25001


How to contact us?

We always want to hear from our customers, especially if you think we can do better. If you: Have any questions or comments about this notice. You want us to stop using your data. You want to exercise any of your rights as set out above, or you have a complaint. Do not hesitate to contact our customer service team, who will be happy to
answer any questions you may have. You can contact our privacy team by writing to the general email, or if you wish you can contact us:

Contact: info@prolinetattoo.com

Data Protection Officer: dpo@prolinetattoo.com