Exchanges and Returns

At ProLine Tattoo, we want you to be completely satisfied with your purchases. If for any reason you are not happy with your product, we offer an easy and transparent return policy to ensure your peace of mind.

Returns and Exchanges

• You have 15 days from the delivery date to request a return or exchange.
• The product must be in its original condition, unused, and in its original packaging. Returns of used or damaged products due to misuse will not be accepted.
• For hygiene and safety reasons, we do not accept returns of products that have been opened or used, as they are sterilized and single-use items.

To initiate a return or exchange, please contact our customer service team through info@prolinetattoo.com or the contact form for detailed instructions.

Refunds

Once we receive and verify the returned product, we will issue a full refund of the product cost. Original shipping costs are non-refundable. The refund will be processed using the same payment method you used for the original purchase.

Defective or Damaged Products

If you receive a defective or damaged product, please contact us immediately. We will be happy to assist you and resolve any issues related to the quality of our products.

At ProLine Tattoo, we pride ourselves on providing high-quality products and exceptional service. If you have any questions about our return policy or need assistance with a product, please do not hesitate to contact us.