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Welcome to Proline Tattoo!
Proline Tattoo Data Protection and Privacy Policy
The present Proline Tattoo Data Protection and Privacy Policy applies to browsing our website, www.prolinetattoo.com, as well as to purchasing our products through the same.
What presence does Proline Tattoo have on social media?
PROLINE TATTOO has profiles on the main social media platforms (Facebook, Instagram, YouTube, and TikTok). PROLINE TATTOO acknowledges itself as responsible for processing the data of its users, followers, or people who make comments through these platforms. PROLINE TATTOO disclaims any responsibility for comments made by users and followers on its social media. PROLINE TATTOO may use the aforementioned profiles to inform its users about topics it considers of interest.
What personal data do we collect about you?
The personal data we may collect are as follows: Identification data. Name and surname, postal address, email address, and phone number. Payment information. Payments for our products are managed through the platform of PayPal, Visa, Mastercard, bank transfer (secure payment gateways). Profile data: username and password, purchases or orders made, preferences, comments, and survey responses, as well as any profile data we may add (such as the use of data analysis or profiling).
Information about your visits to the website www.prolinetattoo.com, IP address of your device, date and time of access. For more information on this processing, see our Cookie Policy. Any data you voluntarily send to our email address info@prolinetattoo.com or transmit to us through chat or other communication channels. Any information you voluntarily share publicly on PROLINE TATTOO's social media. This information will be subject to the privacy policy of the social network where you share it, so we recommend that you review your profile's privacy settings.
Marketing and communication data: data about your preferences for receiving direct marketing from us or third parties, as well as your communication preferences. We also collect, use, and share aggregated statistical or demographic data for any purpose. Aggregated data may be derived from your personal data, but they are not considered personal data by law as they do not reveal your identity directly or indirectly. For example, we may aggregate your usage data to calculate the percentage of users accessing a specific website feature. To improve the service and content we offer, PROLINE TATTOO's website uses the web analytics service Google Analytics.
However, if we combine or connect aggregated data with your personal data so that it can directly or indirectly identify you, we treat the combined data as personal data, which will be used in accordance with this Privacy Policy.
Do we process data of minors?
The sale of our products is not aimed at minors. However, minors under 16 who wish to register on our website and/or purchase our products must have the authorization of their parents/guardians or legal representatives. Additionally, if you share images of minors under 16 on our social media, you must ensure you have prior authorization from the minor's parents/guardians or legal representatives. PROLINE TATTOO reserves the right to request proof of this authorization at any time.
Why do we process your personal data?
PROLINE TATTOO processes your personal data for the following purposes: To provide you with the information you request about our products or ensure the correct processing of your order. For example, when you make a purchase with us through our website. When you register as a user through our website. To manage the subscription to our newsletter and the sending of commercial communications, which include communications by call, SMS, WhatsApp, and email.
To manage the subscription to the loyalty program. To manage your participation in raffles, promotions, and/or surveys. We use your identification, technical, and contact data, tracking, usage, and profile data to create a picture of what we think you might want or need, or what might interest you. This use allows us to decide which products, services, and offers may be relevant to you to inform you about them. This process is called "direct marketing." When we need to comply with a legal or regulatory obligation. For example, keeping sales records to comply with our tax obligations.
What is the legal basis for processing your personal data?
We only use your personal data when the law allows us to. Note that, depending on the specific purpose for which we use your personal data, its processing may be based on more than one legal ground. Generally, this will occur under the following circumstances:
Execution of a contract: for the management of your purchases through our website.
Consent: This legal basis is necessary for the following purposes: Managing the subscription to our newsletter and sending commercial communications, which include communications by call, SMS, WhatsApp, and email. Managing your participation in raffles, promotions, and/or surveys. Accepting cookies for direct marketing actions and/or profiling. Conducting the test for the customization of services/products. Creating commercial profiles from harmonized personal data. Compliance with the legal obligations of PROLINE TATTOO. Fraud investigation.
The legitimate interest of PROLINE TATTOO in improving our products and customer service, or managing their queries.
If you need more information on this point, do not hesitate to contact us.
Who has access to your personal data?
Your personal data will only be communicated to those persons or entities that need to access them to manage orders for our products or services.
International data transfers
Whenever we transfer your personal data outside the European Economic Area, we comply with the corresponding data protection legislation. These are some of the mechanisms we may use when making an international transfer: The transfer of your personal data is made to a country that the European Commission considers officially ensures an adequate level of protection for personal data.
We reserve the right to use specific contracts approved by the European Commission that give personal data the same protection they enjoy in Europe (the so-called EU standard clauses).
How long do we keep your data?
Your personal data will be kept for as long as necessary to fulfill the purposes for which they were collected. After this time, PROLINE TATTOO will proceed to delete them from its systems, without prejudice to the possibility of keeping them, limiting their processing to the exercise and defense of claims, as provided by applicable law.
What security measures do we apply to the processing of your data?
PROLINE TATTOO applies security measures to ensure the confidentiality, availability, and resilience of personal data processing systems. We also carry out verification and evaluation processes of the technical and organizational measures implemented to ensure the security of personal data at all times.
What are your rights?
You can exercise the rights listed below by sending an email to the following address: dpto@prolinetattoo.com Request at any time that PROLINE TATTOO confirm whether it is processing your personal data or not. Access your personal data, request the rectification of inaccurate data, or, if applicable, request its deletion when, among other reasons, it is no longer necessary for the purposes for which it was collected. In certain cases, request the limitation of the processing of your data. In this case, we will only keep your data for the exercise or defense of claims. In certain circumstances, oppose the processing of your data. Request the portability of your data. Revoke the consent you have given for the processing of your data by PROLINE TATTOO. File a complaint with the competent data protection authority.
Who is responsible for processing your personal data?
Responsible: SEONE GROUP, S.L. NIF: B-25794199 Address: C/Asturias 2 Bj (Lleida) 25001
How to contact us?
We always want to hear from our customers, especially if you think we can improve. If you wish to exercise any of your rights as set out above or have a complaint, please do not hesitate to contact our customer service team, who will be happy to answer any questions you may have. You can contact our privacy team by emailing the general address, or if you prefer, you can contact us:
Contact: info@prolinetattoo.com
Data Protection Officer: dpto@prolinetattoo.com